Our operations are based in Overlook in North Portland, and we deliver within the PDX Metro Area. We also currently sell out of Realm Refillery (2310 NE Broadway, Portland, OR) and will soon be looking to partner with other locally owned vendors in the PDX Metro Area and neighboring towns.
Yes! Currently, we use aftermarket SodaStream cylinders in addition to any cylinders exchanged by our customers. Coming up soon, however, we’ll be switching over to our own branded tanks.
Yes! However, we cannot offer them for purchase, as the tanks are harder to come by.
Yes, we do! The only difference is that they cost more to fill. Also, we cannot offer them for purchase, as the tanks are harder to come by.
We do sell spare screw-top 60L SodaStream tanks – these are the most common model.
A hissing sound from the SodaStream tank valve means that CO2 is escaping the tank. For some reason, the valve is stuck open.
Several things could make this happen, including a damaged valve and dry ice forming around the valve pin, which is not letting it close completely. Either way, nothing catastrophic will occur due to a leaky valve.
If you suspect dry ice is keeping the valve open, you can submerge the valve upside down in some water to try to get the ice to melt. Otherwise, leave the tank undisturbed in a safe place to let it drain, and then exchange that busted tank with SodaStream for a new, full tank!
Not to worry, this is a VERY common issue will all home soda water machines and by far the most common problem we help customers troubleshoot.
There is a little rubber o-ring that sits inside your machine that is designed to make contact with the CO2 tank and create a seal to ensure that the dispensed gas makes it all the way through the system into your water bottle. This little rubber o-ring is under extreme stress from not only the pressure of the CO2 coming out of the tank but the coldness of the gas as well, and often it fails or falls out of the machine.
So when you screw in your new tank and gas begins dispensing from the machine on its own, chances are the o-ring has gone missing or is damaged, and the tank is now sitting too far into the machine and is engaging the dispensing hammer on its own.
Unscrew the tank and look around for the o-ring (hint: it might very well be stuck to the top of the last tank you took out), and pop it back in. If you can’t find it, give SodaStream a call for a replacement: you cannot find this part at any hardware stores because it is a very non-standard size!
If your SodaStream tank or water is TOO cold, you can turn the outgoing CO2 into dry ice! It’s harmless and actually kind of cool.
To prevent this from happening, make sure your SodaStream tank valve is free of condensation or water, let it come up to room temperature, and use slightly warmer water in the carbonation bottle if you can.
For more info, check out this thread here.
We use only food-grade CO2. It’s actually hard to find non-food grade CO2, and we wouldn’t want to anyway!